Business letters in English

Business Letters in English

Business letters are formal paper communications between, to or from businesses and usually sent through the Post Office or

sometimes by courier. Business letters are sometimes called "snail-mail" (in contrast to email which is faster). This lesson

concentrates on business letters but also looks at other business correspondence. It includes:

 letter

 memo

 fax

 email

Who writes Business Letters?

Most people who have an occupation have to write business letters. Some write many letters each day and others only write a few

letters over the course of a career. Business people also read letters on a daily basis. Letters are written from a person/group,

known as the sender to a person/group, known in business as the recipient. Here are some examples of senders and recipients:

 business «» business

 business «» consumer

 job applicant «» company

 citizen «» government official

 employer «» employee

 staff member «» staff member

 person «» person

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y for social activities 
Because it is a tool for everyone follow. 
If rules are absent in public places, People will do what they want 
which sometimes hurt other people. For example, we don’t have 
traffic rules. Traffic accidents happen everywhere. 
It is not convenient if rules are present in public places because the 
government wants everybody to be good. 
I love freedom so much. 
To me, freedom is good for everyone. They can do what they like. 
They can create new arts and so on. But we should be freedom in 
rules. 
In Vietnam, I have right to learn and work to get money. 
I will feel bored and do not want to do anything when my freedom is 
taken away. 
We should respect our individual freedom. Because we are a human 
being. We have right to do what we want. And other people can do 
that, too. 
Ideal life partner. 
1. According to you, what do you think about 
marriage? 
2. What are the advantages of marriage life? 
3. What are the disadvantages of marriage life? 
4. Do you plan to get married in life? 
5. What positive characteristics do you expect in 
your life partner? 
6. What negative characteristics do you expect in 
your life partner? 
7. How do you do to adapt yourself with your 
partner in marriage life? 
8. What do you do to solve problems in your 
conjugal life? 
9. Do you think that you can find out your ideal 
partner in your life? 
10. Why do you think so? 
To me, Marriage is very important. It is a new step to set up (build 
up) happiness in our life. 
There are a lot of The advantages of marriage life such as we have 
true love, happy life, children, companion to old grow with, 
emotional support, Someone who understands you, Encourages 
personal growth, earn more money, responsibilities and so on. 
However, there are the disadvantages of marriage life such as loss of 
freedom (not be able to eat, sleep, watch television, go out late), 
having financial expenses (spend a lot of money on our family) , not 
being able to put one’s own personal need first, and not having the 
time for his or her friends. Share everything with partner. Adjust 
habits between two people. 
The positive characteristics I expect in my life partner are loyal (he/ 
she need to be loyal), sense of humor (quick to laughter, slow to 
anger), passion (if the person doesn’t have passion, they have no 
goals. Respect (respect me, my parents ). Trust is the foundation of 
a relationship 
The negative characteristics I do not expect in my life partner are not 
loyal, not responsible, lazy, and so on. 
I try to adjust my hobbies, habits to adapt myself with my partner in 
marriage life. 
When we misunderstand, we need to share, discuss and solve 
problems. I think we should not hit or shout at my partner when we 
19 
do not know what problems are happening. 
I think I can find out my ideal partner in our life because marriage is 
an important part in my life so I will choose a partner carefully . 
English Language 
1. Why do you learn English? 
2. How long have you learnt English? 
3. What difficulties have you got when you learn 
English? 
4. How do you do to overcome your difficulties in 
learning English? 
5. According to you,which language skill is the 
most difficult in English-learning? 
6. Where do you often learn English? 
7. With whom do you often learn practice 
speaking English? 
8. Which materials do you use to learn English? 
9. What equipment do you often use to learn 
English? 
10. How is English helpful to you in the present 
time? 
English is a mandatory subject in my school. I need to pass the exam 
to get my university degree. Moreover, it helps me to get a good job, 
communicate with foreigners. 
I have learnt English for  year. (since I was a child) 
There are a lot of difficulties when I learn English such as cultures, 
pronounciation, vocabulary and so on. 
I have practice everyday. In fact, learning English is difficult for us 
so we need to take a lot of efforts and try our best. I think practice 
makes perfect. 
To me, the biggest problem when we learn English is culture. We 
have to know English culture to learn English quickly. Moreover, 
vocabulary is difficult to remember. We often forget all vocabulary 
after a week. Pronounciation is difficult. We need to pronounce 
words exactly. Listening skill is difficult so foreigners speak English 
too fast for me to listen. Reading is difficult because I do not have 
enough vocabulary to understand. Writing is difficult because I need 
a lot of vocabulary and to learn how to write English. Speaking skill 
is difficult because we need to pronounce exactly and practice 
everyday. 
I often learn English in my school and in a English centre. 
I often learn practice speaking English with my teachers and with my 
friends. 
I often use textbooks such as: New headway, American English files, 
smart choice, connect, solution, cutting edge, .. 
I often use headphone, books, pens, laptop, mp3, cellphone to learn 
English. There are a lot of softwares learning English and we can 
learn English on the internet. 
English is very important (helpful) for me in the present time because 
we need to pass the exam. I can search a lot of books, materials on 
the internet and I help me to be confident to apply for a good job 
when I graduate. 
Things that you can’t live without(things you’d hate 
to be without) 
1. What thing is indispensable in your life? 
2. Why do you think so? 
3. How does that thing affect your life? 
4. How long do you need it in your life? 
5. What will you suffer if you live without it? 
6. When is it no longer necessary to you? 
7. Why is it unnecessary to you since that time? 
8. How will your life be after that? 
9. Have you ever confided your indispensable 
thing in life with other people? 
10. How do they react after having heard your 
heart-to-heart words? 
Today, I want to talk about things that I can’t live without. 
There are many things which we can’t live without them such as: 
electrics, internet, cellphone, facebook, laptop, motorbikes. 
Because it is very important for me. 
Everyday, I use it to connect with my friends, my family 
I have used it for.. 
I think I am addictive to use it. 
When I get a new job, I spend less time to use it. I have to focus on 
my job. 
My life has changed after that. I feel I have more free time to do 
good things in my life. For example, I can play sports, travel with my 
friends and so on. 
We should balance everything so that our life becomes better. 
Social customs 
1. In your opinion,what is a social custom? 
2. Do we have to learn the social customs of our 
country?why? 
3. What happens to us when we follow our social 
customs? 
4. What happens to us if we don’t comply with 
our social customs? 
5. What do you think about a foreign tourist when 
he does something that is strange to your 
customs? 
6. Can you explain the meaning of the proverd 
“when in Rome,do as the Romans do”? 
A social custome is something which people keep from this 
generation to another generation. 
20 
7. Do you agree with the meaning of that proverd? 
8. In your view,why are there different social 
customs in the world? 
9. What will happen when cultural differences 
disappear in the world? 
10. How should we prepare before we contact with 
a foreigner? 
The toughest decision of your life 
1. What is your toughest decision in your life? 
2. Could you tell me about that event in 
summary? 
3. Why did it happen to you? 
4. How did you tackle that decision? 
5. Why did it make you embarrassed? 
6. What did you do to get to your final decision? 
7. Did you ask people around you for their 
advice? 
8. What life lesson did you learn from that event? 
9. Whom have you shared your experience with 
till now? 
10. In general,in your opinion, what should we do 
when we have to make a tough decision in life? 
My toughest decision in my life is that I choose my major and I want 
to be a good.. 
My parents don’t want me to choose this major and want me to be a 
good.. because the salary is low and it is a hard job for me. My 
parents want me to be a.. but I cannot. I am not suitable for this 
job. I felt sad but I finally choose my majod and I want to be a 
goodI persuade my parents about 1 month so that they permit me 
to choose this major. 
My major is very intersting. I can learn and practice in the real life. I 
can help many people. 
I think that is the toughest decision of my life. Because it changes my 
future life. I will never change my dream to become a good 
Important or unforgettable event(s)in life. 
1. Have you faced any unforgettable event in your 
life so far? 
2. Could you tell me about that event in 
summary? 
3. Why did it happen to you? 
4. What experience lessons do you learn from that 
event? 
5. How do you apply those experiences lessons in 
your remaining life? 
6. Have you ever shared that experience wish 
anybody? 
7. Whom have you shared up to now? 
8. Why do you share your experience with that 
person? 
9. How do you react if that event happens to you 
again? 
10. How does that event affect your life after that? 
Today I would like to talk about .. 
I cannot forget that moment when I knew I pass the exam and I 
attend university. It was a big step in my life. It was my dream. 
My parents were happy, too. They were proud of me. They love me 
so much. My father gave me a cellphone. It  
My mother cooked meals which I loved. They invited their friends to 
enjoy the meal. I was happy so much. my teacher and my friend gave 
me a picture. We decide to go to travel to reduce stress. I cannot 
forget this time. I overcame myself to get a good score. 
I often share this moment to my brother so that he can learn better. 
Now, I try my best to learn my major. I learn English so that I can 
overcome thetest. 

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