Appealing to individual motives

In Wendy’s restaurant, the fastest register operator gets to wear a big goal crown.

Consequently, all register operators are and quick to help.

So Wearing a big gold crown is an effective incentive in this restaurant to motivate people to perform well.

But it doesn’t work for other individuals because wearing crown all day is very uncomfortable.

Make sure you get good match between incentives and individual preferences

 

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MOTIVATION TOPIC 13 APPEALING TO INDIVIDUAL MOTIVES Study questions Each Individual’s Work Motives are unique Personality and Motivation Incentive Profile Negotiating Individual Incentives Each Individual’s Work Motives are unique In Wendy’s restaurant, the fastest register operator gets to wear a big goal crown. Consequently, all register operators are and quick to help. So Wearing a big gold crown is an effective incentive in this restaurant to motivate people to perform well. But it doesn’t work for other individuals because wearing crown all day is very uncomfortable. Make sure you get good match between incentives and individual preferences Personality and Motivation Personality is partially inborn (bẩm sinh) and partially the result of experience. It can and does change over time. An graduate that enters the workforce often focuses on gaining experience, forming relationship and building career. He/she may pay attention on mortgage later when raising children. Personality and Motivation As a manager, you must make sure Your employees’ personalities match to their level of competence. Their opportunities match to the rewards. Manager may ask them directly or use incentive profile Exercise 10-2 to know what are your strongest work motives. Understanding the fifteen Work Motives Affiliation: is a feeling of being a part of the group where you work. Employees whose affiliation is important will take pride to represent their organization in public eye. Understanding the fifteen Work Motives Self- expression: An urge (sự thúc đẩy mạnh mẽ) to express yourself through your work and often related to creativity. People who have self expression prefer individual to group opportunities. They are happy with assignment given with freedom to do by their way. They like new ideas and want their roles defined. Understanding the fifteen Work Motives Achievement: The drive to accomplish (thực hiện) personal goals excellently through their work. These people like challenging work and like to be recognized for their significant achievement. Security: The need for stability and uncertainty These people avoid unexpected changes and motivated by clear rules and supportive management. They are appreciated for a reward of the length of service. Understanding the fifteen Work Motives Career growth: The need to develop career These people are motivated by learning opportunities, stretch assignment, training and anything else to contribute their career. Excitement: To seek new experience and enjoy life. These people should be assigned in variety of work, to travel and see different people. Understanding the fifteen Work Motives Status: The desire to improve someone’s standing through accomplishment. A public reward is a great motivation for them. These people specially pay attention on office side and location. An unimportant assignment may hurt their motivation. Make sure they recognize their work is significant. Understanding the fifteen Work Motives Purpose: The need of meaningful jobs for individual and organization. They should clearly aware why their assignment is important. Competition: Spirit of leading people to excel to others. They enjoy the chances to compete peers. A prize rewarded to the person who does the best will always appeal to them Understanding the fifteen Work Motives Recognition: Need for positive feedback Public thank you and formal recognition and reward Consideration: A kindness toward others in workplace. Make sure you give a point for being friendly, thoughtful. Understanding the fifteen Work Motives Autonomy: Strong need for controlling their working lives. These persons want more options or choices. Rewards: Wish to receive things of value. For them, it id important to win in higher paying positions, or cash rewards. Understanding the fifteen Work Motives Responsibility: Important for person who want to play an increasingly responsible and significant role in workplace. They must play leadership and make sure to recognize them when they take initiative in solving problems. Personal needs: Need for flexible schedule to deal of day care of sick parent. These persons will be very loyal if they are satisfied this need. Negotiating Individual Incentives Do your scores on the on the Incentive Profile reflect your priorities accurately? If employees find the motives different from the result, you can work with them to find the top motivators. Don’t get into argument. Negotiating Individual Incentives What are the most motivational aspects of your current job? Try to discover the top priority or what is good in current work. The most likely to hurt your motivation? What things are t he most likely to hurt your motivation? Make sure there are no de-motivator in employee’s current situation Negotiating Individual Incentives Are there any things you’d like to change that would help you do a better job? What things could I do differently to help you do a better job 

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