Luyện kỹ năng viết Tiếng Anh 155 chủ đề viết luận Tiếng Anh (Có bài mẫu cho mỗi chủ đề) - Topic 131

When people need to complain about a product or poor service, some

prefer to complain in writing and others prefer to complain in person. Which

way do you prefer? Use specific reasons and examples to support your

answer.

When I want to make a complaint about a defectiveproduct or poor

service, I would rather make my complaint in writing. Writing a complaint

allows me to organize my points of argument in a logical manner. If I’m

really unhappy with the way I’m being treated, I want to present my reasons

clearly. I don’ t want there to be any confusion about why I ’m complaining. I

like to list my complaintsand then list supporting examples. That’ s the best

way of making sure everyone is clear about what I;m saying.

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LUYỆN KỸ NĂNG VIẾT TIẾNG ANH 
155 CHỦ ĐỀ VIẾT LUẬN TIẾNG ANH 
( CÓ BÀI MẪU CHO MỖI CHỦ ĐỀ) 
TOPIC 131 
When people need to complain about a product or poor service, some 
prefer to complain in writing and others prefer to complain in person. Which 
way do you prefer? Use specific reasons and examples to support your 
answer. 
When I want to make a complaint about a defective product or poor 
service, I would rather make my complaint in writing. Writing a complaint 
allows me to organize my points of argument in a logical manner. If I’m 
really unhappy with the way I’m being treated, I want to present my reasons 
clearly. I don’t want there to be any confusion about why I’m complaining. I 
like to list my complaints and then list supporting examples. That’s the best 
way of making sure everyone is clear about what I;m saying. 
Putting my complaint in writing also ensures it won’t seem too 
emotional. If you feel that you’re been treated badly or taken advantage of, 
it’s easy to lash out. Losing your temper, though, is a sure ways to lose your 
argument. Yelling is very satisfying at the moment, but it only makes the 
person you’re yelling at mad at you. It doesn’t get them to agree with you or 
to offer help. 
There’s also the issue of the person you’re dealing with. If you 
complaint in person, you have to talk to whoever is there. Chances are that 
he or she isn’t the person responsible for the defective product or the poor 
service. Often the people who take complaints are not the people in change, 
unless you’re dealing with a very small business. Yelling at them isn’t fair, 
and doesn’t do anything to get a refund or satisfaction for you. You need to 
reach the person in charge. The best way to do that is in writing. 
Writing about your complaint and sending the letter registered mail 
also gives you written proof. It’s clear that you tried to settle the matter in a 
reasonable manner within a certain time period. This way, if you need to 
take further action, you have physical evidence of your actions. 
Writing a complaint has the advantages of organization, effectiveness, 
and fairness. That’s why I prefer to write rather than personally present my 
complaints. 
TOPIC 132 
People remember special gifts or presents that they have received. Why? 
Use specific reasons and examples to support your answer. 
I think we remember special gifts we’ve received because these gifts 
often are part of a special memory for us. It may be a memory of someone 
special we’ve cared deeply about. He or she may no longer be alive. Or it 
may be a memory of a special event in our lives. It may even be a memory of 
the person we once were at some particular moment in our lives. 
Gifts from other people can make us feel joy every time we look at them. 
A gift from our parents, or our husband or wife makes us feel loved each 
time we see or use it. If we have children, the first gift our child made for us 
in kindergarten is cherished long after the child has grown up. A family 
heirloom given to us by a grandparent makes us feel connected to our past. 
A gift from a good friend is a reminder of all the good times we’ve shared. A 
memento from a respected colleague of a reminder of a job we worked on 
successfully together. 
Gift may also pinpoint special events in our lives. Gifts given to us as 
part of our religious heritage, such as First Communion or Chanukkah gifts, 
remind us of those celebrations. The same is true for gifts given for birthdays 
and graduations, and for the anniversaries of special days in our lives, like 
our wedding day. 
Gifts can also be a symbol of the person we were at a particular point in 
our lives. A gift received in childhood may remind us of a passionate hobby 
that’s now boxed in the attic. A gift received when we left a job may bring to 
mind the first career we bad, now that we’re on our third or fourth. 
The gifts that are important to us are the ones that remind us of family, 
friends and happy times. They’re a way of surrounding ourselves with our 
past. 
TOPIC 133 
Some famous athletes and entertainers earn millions of dollars every 
year. Do you think these people deserve such high salaries? Use specific 
reasons and examples to support your opinion. 
Some athletes and entertainers earn millions of dollars annually. In 
contrast, an elementary school teacher, on average, probably makes less 
than $35,000 a year. I think the fact that this difference is commonplaces is a 
sign of our society’s misplaced values. It shows that we put more importance 
on entertaining our children than on educating them. It seems that the 
careers that are the least values in our society often are those that are the 
most important. 
Why is this so? The market determines who gets paid what. Teachers are 
paid by tax dollars. Sports teams make hundreds of millions of dollars every 
year. These teams earn fabulous profits from radio and television rights, as 
well as everything sold at the concessions stands. The same is true of 
movies. They are produced by studios that make huge profits annually. These 
enterprises can afford to pay their entertainers and sports figures huge 
salaries, because those athletes and film stars draw people to the 
entertainment. 
Why are we willing to pay so much to see a ball game or a movie, but 
not for a good teacher? Maybe it’s because we want distraction; we want to 
be entertained. Maybe it’s because we think of education as a right, which 
entertainment seems like a luxury. We expect to pay for our luxuries. 
It’s not that I begrudge the players and entertainers their huge salaries. 
Most of them have very short careers. Athletes may be too old in their early 
30s. Many of them gamble early in their lives on making it big in the sports 
or entertainment world, and deny themselves a good education. They have 
little chance of a stable career, so they need to earn enough money to 
support them for a long time. On the other hand, most of us aren’t going to 
earn $10 million in a lifetime of work. So it’s hard to sympathize with people 
who do. 
We have to ask ourselves: who really give the most value to society? 
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