Discourse analysis of some nivea advertisements
This paper presents parts of the findings of a recent study carried out with three objectives: (1) to
analyze the linguistic features of Nivea advertisements which are designed to attract customers; (2)
to discover the discourse strategies used in Nivea advertisements to construct the concept of ideal
beauty; and (3) to investigate the social implications of Nivea beauty product advertisements.
Fairclough’s three-dimension model was applied on the data sample of 18 Nivea advertisements
downloaded from the website. Due to the length restriction, this paper only
discusses the obtained results for the first and second objectives about linguistic features and
discourse strategies in Nivea advertisements. The research results showed that in terms of lexical
devices, Nivea advertisers used both positive and negative vocabulary, scientific terms, foreign or
exotic words, second personal and possessive pronouns. Headlines are typically written in short
simple sentences and phrases while body copies tend to be longer and more complex with the use
of comparison, imperative sentences, active and passive voice, present and future tense. Other
linguistic features including the use of such rhetorical devices as repetition and simile contribute to
create impression and attraction on viewers. The discourse strategies including negative and
positive self-representation, providing scientific proof, puffery, adding appeal to healthy beauty
and setting close relationship with customers were applied to build the producers’ beauty concepts,
deliver it to customers and persuade them to use the products.
ight. The last rhetorical device found in the Nivea advertisements is simile. Simile is an expression which compares one thing with another using the words `as' or `like'. This simile makes the advertisement livelier and more interesting [8]. This technique is used in the advertisement of Deep Anti-Perspirant Deodorant Spray: Nivea Men Deep Anti- perspirant protects the skin from sweat and bacteria for a long-lasting dryness and a clean skin feel just like after the shower. The advertiser compares the feeling of the customers after using the product with the feeling after shower. This attractive comparison can make viewers feel interested and want to try the product. Nguyen Trong Du et al TNU Journal of Science and Technology 199(06): 65 - 72 Email: jst@tnu.edu.vn 71 3.2. Discourse strategies used in Nivea advertisements According to Fairclough [20], for the mass media discourse such as advertising in which the participants are separated in time and place, there is one-sidedness of this type of discourse where producers exercise power over consumers. Sutton [21, p. 68] suggests that advertisement, to some extent, will reflect some personal beliefs and values of the advertiser while it is designed to influence the viewers. The advertiser often uses several strategies in the advertisements to attract customers as well as deliver the idea of beauty. The first strategy is positive self- representation and compliment. The advertiser charms the readers by mentioning positive and negative phrases and using catchy headlines like those listed in the above part that create positive self-representation and images and make the advertisements more attractive. By drawing positive images in the readers’ mind, the advertiser stimulates the readers’ desire and persuades them to buy the product [8]. The second strategy is providing scientific evidence or clinical test proof. According to Lane et al [22], it is essential for beauty product advertisements to provide scientific proof. By mentioning scientific proof, the advertiser can remove the consumers’ doubt. This strategy is frequently used by Nivea advertisers via linguistic devices: the repetition of the statement dermatologically approved; the use of scientific terms in all selected advertisements; the use of exact percentage of natural origin, SPF or time of effect duration. Therefore, they can give impression to the readers that the product is advanced, safe and trustful. Thus, they convince consumers to believe in their promise of beautiful skin through the latest technological advances [7], [8], [20]. Another strategy is puffery which is defined as the process of making broad exaggerated or boastful statements about a product or service [23]. It is when the advertiser mentions somehow hyperbolic statements to grab attention of the readers or to make the product more attractive [8]. Puffery appears in all of the data. For example, Nivea advertise a night cream which can be able to make skin look “healthy, radiant and smooth” after one night and can keep skin moisture for 48 hours. It is considered a puffery because there is no way a cream can make people beautiful in such a short time and can keep skin humidity in such a long period. Other statements like “after just 1 application”, “precious”, “Instantly transform your dry skin into noticeably smoother and softer skin”, “Immediately protects against sun exposure” are also devices of puffery strategy in the advertisements. Those unrealistic representations and claims attract the readers to buy the product. The advertisers also use the strategy of adding appeal to healthy beauty. This strategy goes deeper into customers’ psychological aspect [8]. The advertisers try to attract the readers’ attention through personal statements about the attempt to make customers believe in the desire to be beautiful and healthy-looking. Therefore, such words as “energising”, “natural” and “healthy” are repeated several times in almost all of the research data. Besides, natural ingredients are also included in the advertisements to increase the effect of the strategy. The last strategy used in Nivea advertisements is setting close relationship with customers by using second personal and possessive pronouns and headlines in forms of questions and imperatives. The advertisers make the customers feel like they are given sincere recommendations from friends. Therefore, the effect of persuasion is improved. 4. Conclusion In short, the researcher applied Fairclough’s three-dimensional model of critical discourse analysis to analyze 18 Nivea advertisements which were hung on the Nivea main brand website [9]. After conducting analysis and discussion, the researcher has found the answers to the research questions. The first research issue is about linguistic features used Nguyen Trong Du et al TNU Journal of Science and Technology 199(06): 65 - 72 Email: jst@tnu.edu.vn 72 in Nivea advertisements. The linguistic features can be classified into lexical devices, syntactic features and rhetorical devices. The lexical devices found in the data are positive and negative adjectives, scientific terms, and foreign or exotic words, the use of the second personal and possessive pronouns. In addition, the syntactic features of headlines and body copies of the data are also analyzed. Headlines are typically written in short simple sentences and phrases while body copies tend to be formulated in long complex sentences to provide more information. There are also the use of comparison, imperative sentences, passive voice, present and future tense. Furthermore, the use of such rhetorical devices as repetition and simile contribute to create impression on viewers and attract them to buy the products. As for the second research issue related to the discourse strategies used in Nivea advertisements to convince customers and construct the idea of beauty, the researcher found discourse strategies namely creating negative and positive self-representation, providing scientific proof, puffery, adding appeal to healthy beauty and setting close relationship with customers. Due to the restricted length set by the Journal, the last issue about social implications of Nivea advertisements is not discussed in this paper, instead it will be presented in another one. REFERENCES [1]. 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